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SHOP POLICIES

Updated on 02.05.2021 EST.

SHIPPING POLICY

Thank you for visiting and shopping at White Pine Tees. Following are the terms and conditions that constitute our Shipping Policy. United States Of America Shipping Policy Shipment processing time: All orders are processed & printed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipping Rates & Delivery Estimates Shipping charges for your order are FREE and will be displayed at checkout. We ship USPS First-Class Package Service. Transit times are estimated from 3 -7 business days once order is processed. Delivery delays can occasionally occur during the Coronavirus Pandemic Outbreak effecting the entire world. Shipment to P.O. boxes or APO/FPO addresses White Pine Tees ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Damages White Pine Tees is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. International Shipping Policy Customs, Duties and Taxes White Pine Tees is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Canada Shipping Fees International Standard Order Is $7.50 All Prices Are In United States Currency

RETURN POLICY

White Pine Tees will not grant a refund, credit your account, or replace a printed product unless - the product was misprinted - the product was damaged (excluding damages during delivery) - the product does not match the fulfillment information (e.g., the printed image is incorrect or placed incorrectly, the product is the wrong size, color, or type, etc.). White Pine Tees has the sole discretion to grant a refund (including the refund method), credit your account, or replace a printed product. In order to request a refund, credit, or replacement, you must send a photograph and brief explanation of the problem to White Pine Tees via email at service@whitepinetees.com within 14 days of delivery. For clarification, White Pine Tees will not grant a refund, credit your account, or replace a printed product solely because - it was unsatisfactory for any reason (excluding the matching of the provided fulfillment information) - the shipping provider did not complete delivery/the delivery was late In such cases, you must place a new order, or the recipient of the individual order must attempt to resolve the delivery dispute with the shipping provider.

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